Why the Candidate Experience Matters When Interviewing | Office Evolution, Louisville, CO

If you conduct interviews for your organization, you probably think a lot about your side of the process. Determining the best fit for the role requires you to ask the right questions, interpret a candidate’s answers and make hard decisions when it comes time to extend an offer.

However, how often have you stopped to consider what the candidate’s experience is like?

Keeping your interview process organized, making sure your company is welcoming and informing candidates about everything they need to know can reduce friction both in the interview process and the hiring process—and should be a goal of anyone conducting interviews for a business.

How Important Is the Candidate Experience When Conducting Interviews?

The best organizations know that interviews are a two-way process. In today’s competitive hiring market, it is more important than ever to put your best foot forward for potential hires.

When many candidates have their pick of jobs, showing them why your organization is the one to join is vital.

Plus, research shows that investing in the candidate’s experience can really pay off. When surveyed, 80% of candidates reported that a good experience has influenced their decision when presented with a job offer. So, how can hiring managers provide a good experience to candidates?

How to Create a Good Interview Experience

When hiring for a role, being kind and welcoming is the bare minimum, but there are other things that interviewers can do to create a good candidate experience as well:

• Clearly communicate your timeline for filling the role.
• Outline the interview steps so candidates know what to expect.
• Provide clear timelines for when they can expect feedback after each round.
• Start and end each interview on time.
• Brief each interviewer so he or she is not unnecessarily going over obtained information.
• Leave time after each interview for the candidate to ask questions.
• Be upfront and clear about what the role responsibilities include.
• Have questions written out before the interview begins.
• Showcase active listening and avoid distractions and notifications during the interview.

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